How to Win Market Share With Winter Travelers

Make Your Guests Feel at Home This Holiday Season Through Hotel Procurement Services

From Thanksgiving, throughout the holidays, Foodbuy Hospitality knows the holidays are a time for family and friends to get away. But for guests to feel at home, your hotels and resorts need to be functioning properly. That means filling in the gaps in your hotel procurement services, training your staff to anticipate needs, and providing amenity options that satisfy all visitors.

Read on to learn how to win over guests, compelling them to come back for another stay.

Prioritizing Comfort   

There are a lot of moving parts when it comes to maintaining a hotel, especially during the colder months. With holiday travelers constantly going to and from your hotels or resorts, Foodbuy Hospitality knows that one of the biggest priorities is making your guests feel comfortable. Before the temperature drops much further, you’ll want to:

• Make sure your HVAC systems are in shape
• Add high-quality warm linens in rooms
• Utilize professional-grade cleaning machines in high-traffic areas
• Sanitize furniture, tables, chairs, and doorknobs
• Create a unique and festive ambiance in your lobby through lighting
• Offer complimentary cold weather essentials like lip balm and handwarmers

Whether you need to add facilities maintenance services or cleaning supplies to your sourcing plan, it’s best to make those changes as soon as possible. Once you feel confident in your hotel procurement services, you’re able to cover all needs on the ground.

Leading the Way

Do your coveted guests find it easy to navigate your hotel or resort? One of the most important aspects of running a profitable operation is promoting the various resources you offer your guests. This can be as simple as providing interactive maps with detailed directions or posting signs directing guests to handicap-accessible areas but most of the time, it’s about listening to your guests’ needs. If you train your staff to be one step ahead and anticipate what your guests desire, your facility is bound to make an impression.

Acknowledge Your Guests’ Dietary Restrictions

Stocking up on food for the upcoming holiday season is a major focus right now. While you’re securing supplies for holiday meals, it’s important to familiarize yourself with dietary restrictions your guests may have. You’ll want to make sure you’re offering options that are:

• Vegetarian
• Vegan
• Kosher
• Gluten Free
• Lactose Free
• Nut Free

Not sure how to incorporate dietary restrictions when menu planning? Foodbuy Hospitality’s complete hotel procurement services are a great way to source products that satisfy every menu’s needs.

Let’s Win with Winter Travelers

Inflation has made pricing competitively a challenge for hotels and resorts. According to Fox Business, travelers will expect major price increases on flights, hotel rooms, and rental cars during the 2022-2023 holiday season. If your operation can offer affordable stays, securing bookings is only natural. To do that, you’ll want to save money in other parts of your operation.

Foodbuy Hospitality’s complete hotel procurement services allow you to cut costs while maintaining the optimal guest experiences. If you or your staff can’t only find products you need, a full suite of consulting services is available. Your Foodbuy Hospitality account manager will create personalized procurement strategies that cover food and non-food products. From audit services to OneSource, our E-procurement platform you’ll be able to price competitively. It’s like having your personal procurement consultant one click away to help grow your business this holiday season.

To find out more, contact an account manager today.