The Finishing Touches: Purchasing Hospitality Amenities
The Right Amenity Items, Bedding, and In-Room Conveniences Can Transform Guest Satisfaction
When guests come and stay at your property, they should feel and see that all the details are taken care of. That’s why in-room hospitality amenities are so important to your procurement plan. You’ll want to make sure you have every guest need taken care of before they check in. Foodbuy Hospitality offers best practice advice on procuring the right items for your guests.
Start With Linens
When you purchase sub-par quality linens, guests can tell. Scratchy sheets and towels can take away from the guest experience. When purchasing linens, you’ll want to look for:
High thread count – 200 and above is a good minimum threshold and for luxury properties best quality linins take it to the top level of comfort.
Durable fabrics – try Egyptian cotton or cotton-poly blends. Warm but breathable materials are popular amongst most hotel guests.
Machine-washable options – avoid high-maintenance fabrics for easy cleaning for optimal room changeovers between guest stays.
Another key is to maintain consistency of all hospitality amenities across locations. If you use high-quality sheets in one location, try to buy the same product at your other facilities for consistency across your portfolio of like-tiered hotels.
Equipping Your Coffee Makers
When your guests wake up each morning, they’ll likely want to begin their day with coffee or tea. In-room coffee makers have become the standard in hospitality amenities. Having a simple setup is necessary, but there are several ways you can go above and beyond. Guests will be impressed if you focus on quality and variety when it comes to coffee and tea.
When it comes to quality, you’ll want to partner with suppliers you trust. Foodbuy Hospitality works with Tradecraft to identify coffee and tea brands made with high-end ingredients and delicious recipes.
If you’re aiming to provide variety, you can give guests their choice of morning brew with decaf options, as well as roasts using different types of coffee beans. Including a kettle and tea packets is also a great idea.
Additionally, maintaining these stations is vital. It’s absolutely imperative the in-room coffee makers are deep cleaned regularly and that products are refilled between each visit.
Choosing the Right Toiletries
Toiletries are some of the more important in-room hospitality amenities. While some travelers pack their own soaps, lotions, and shampoos, your complimentary toiletries will say a lot about your brand. You want to make sure you’re providing high-quality products from trusted brands.
One way to make a good impression through toiletries is to switch from individually wrapped shampoos, soaps, and conditioners, to bulk options. Adding dispensers to bathroom walls allows you to provide the same great products while cutting down on single-use plastics. This is a great way to show a commitment to environmental responsibility – something that will impress many of your guests and relieve any hotel guest guilt of leaving half-finished small bottles and containers of these products.
Know Your Guests and Their Preferences
Whether you’re sourcing in-room hospitality amenities, facility maintenance services, broadline food for your eateries, you’ll want to choose products that meet – or exceed – guest expectations. That’s here Foodbuy Hospitality comes in. We can connect you with the ideal programs for every part of your hospitality or leisure operation.