How to Improve Hotel Cleanliness


You want to make sure your guests feel safe and comfortable during their stay. A clean and tidy space will do exactly that. Follow these tips on increasing resort and hotel cleanliness to transform your operation into a pristine property.


Create a Room Cleaning Checklist

maid cleaning basin sink in public washroom with cloth. clean toilet with glove hygiene home.

Clean lobbies, restaurants, and vending areas are all important, but your main priority for resort or hotel cleanliness should be your rooms. Your guests will not only spend the most time here, but they’ll make most of their opinions about your business based on this space. That’s why it’s vital to make every room feel clean and sanitary.


To make sure that every room on your property is properly maintained, you’ll want to create a cleaning protocol or checklist. While your staff likely knows what to cover, having a detailed guide can simplify new hire training and standardize the process.


Don’t Neglect Your Upholstery


Once the floors have been vacuumed, the linens changed, and the windows wiped, it’s easy to

A sunset view overlooking the mountains around Marbella, Spain

forget about in-room and lobby upholstery. However, soft surfaces are great breeding grounds for bacteria. Plus, dirt buildup can damage upholstery over time. That’s why vacuuming these surfaces is essential. Cleaning experts also recommend vacuuming drapes and wiping down blinds to ensure that dust and bacteria are eliminated.


Sanitize High-Touch Areas


Man, mopping or cleaning floor in house, home or hospitality hotel for housekeeping product service, maid or worker. Zoom, cleaner or bacteria spring clean, hygiene health or living room maintenance

If the phrase “high-touch surfaces” sounds familiar, you may be flashing back to the early months of the COVID-19 pandemic. During this health and safety emergency, many operations were focusing on sanitizing the surfaces that received the most interaction.


When you focus on resort and hotel cleanliness today, you’ll still want to pay extra attention to these areas. That means making sure to disinfect:


Elevator buttons

Lobby seating

Light switches

Door handles

Sink handles



When disinfecting these surfaces, make sure to use an EPA-registered disinfecting product.

What’s the Difference Between Cleaning, Sanitizing, and Disinfecting?


There are many terms thrown around when it comes to cleaning a commercial property. Should you be sanitizing or disinfecting? Is cleaning enough? What’s the difference between these processes anyway? It all comes down to the products you use.

Hand of woman cleaning ringing bell on reception desk. disinfection spray, small towel. Protection from bacteria and virus. Keeping health of guests. Hotel service. Selective focus

According to the CDC, cleaning uses water and soap or detergent to remove most dirt and germs from surfaces. Sanitizing is done after cleaning and uses weaker bleach solutions or sanitizing sprays, reducing germs to meet public health codes and regulations. Finally, disinfecting uses stronger bleach solutions and approved chemicals to kill most germs on surfaces.


You’ll always want to clean before you sanitize or disinfect for optimal results.


Prioritize Resort and Hotel Cleanliness Through Purchasing


Your procurement strategy could help you create an effective cleaning plan for your properties. First, you’ll choose cost-effective chemical, equipment, and service programs that work for every property you manage. That means you’ll standardize the products and services you use across locations. Plus, planning your buying on a national scale will help you manage the costs of increased attention to cleanliness.


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